As a fourth-generation garbage man, working for WM has not only provided Aaron Johnson with a job, it has gifted him a meaningful and impactful career.
"Working for WM has never felt like work, because we are a family. It has and continues to bring immense opportunity for our people, our communities, and the environment."
We have the infrastructure, innovation and expertise to make your home or business a sustainable one.
Watch now to learn more.
Thank you for your continued patience - As we enter February, our official transition and implementation of WM technology will go live, and customers can expect to see steady improvements moving forward, including an increase in customer communications.
As you become more familiar with your new WM service, take a moment to set up your online profile to access your service information anytime, from any device.
Features like AutoPay and Paperless Billing ensure you’ll never miss a payment, and setting your service alerts will keep you informed on the things that matter to you the most. Other features include scheduling an extra pickup, viewing your next scheduled service, updating your service frequency and more!
Contact us via live chat on WM.com, email CustomerServiceRS_GLA@wm.com or call 866-797-9018.
In the simplest terms, our values come down to this: Do the Right Thing. The Right Way.
This idea sets the standard for our fundamental commitments and core values and guides our daily actions and decisions.
We place our customers at the center of what we do and aspire to delight them every day.
Today, we're changing how waste is collected, creating alternative fuels and forging a more sustainable tomorrow for all of us.
While this is our story, it's not the end. We're writing new chapters every day with our pursuit of solutions for planet-wide issues. But we always remember the guiding principle that took us from the cobblestone streets of Chicago to your street: to provide the most consistent service in the industry.
As a WM customer, you'll get 24/7 access to the tools you need to manage your service on wm.com and your mobile device.
You can easily schedule extra service for your roll-off or recurring dumpster through the My WM mobile app or on WM.com.
View existing scheduled services and manage them all easily from one spot.
Our virtual assistant is now live and ready to answer your questions on WM.com and on the My WM mobile app.
Pay on time, every time: set up AutoPay and Paperless Billing today.
Enjoy simple, secure facial or fingerprint login with the My WM app.
The Bagster® bag has cleanup covered. It's as easy as BUY. FILL. GONE.® Purchase it from your local home improvement store, fill it with up to 3,300 pounds of debris or waste, and schedule your collection online or by phone.
We have zero tolerance for unsafe actions and conditions and make safety a core value without compromise.
We are responsible stewards of the environment and champions for sustainability.
