How do I make changes to my service or pickup frequency?
In this article
Learn how to adjust your service days, times, or pickup frequency online.
Want support information for your location?
Add AddressWith changing circumstances, you may want to adjust your service days/times or pickup frequency. Follow the steps below to learn if you are eligible to make online updates to your account.
Log in to your My WM profile and select Adjust Service.
Choose the account where you would like to make adjustments, make your selections and click Submit.
Note: Online service updates are not available in all areas. Charges may vary depending on the services selected and your service address. Regulatory, service or other charges may also apply.
To make changes to your roll-off service or to schedule a roll-off haul for an existing account or if you do not have the option to make your desired changes, use the "Request Help" button below:
Request Help
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Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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