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Top Articles

How do I request a new service?

Learn how to request new WM services online.

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How do I change my services?

Learn how to adjust the size, quantity or pickup frequency of your garbage or recycling container.

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How do I request a bulky item/garbage pickup?

Learn how to determine if you are eligible for bulk pickup, how to request one, and how to change, check or cancel a bulk pickup request.

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Frequently Asked Questions

Browse by Subtopic

Change Services
  • How do I change my services?
  • How do I make changes to my service or pickup frequency?
  • I'm moving. How do I transfer my WM service?
Move Service
  • I'm moving. How do I transfer my WM service?
Pause or Cancel Service
  • How do I cancel a one-time service or a recurring service request with WM?
  • How do I put my service on a seasonal or vacation hold/pause?
Start Service
  • How do I request a new service?
  • How do I set up yard waste service?
  • Where can I find a list of WM's business services?
  • Where can I find a list of WM's residential services?
  • How do I reinstate my WM account or service after non-payment?
One-time Pickup
  • How do I request an extra pickup?
  • How do I request a bulky item/garbage pickup?
  • How do I edit or cancel an empty-and-return request?
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© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility