How do I edit or cancel an empty-and-return request?
In this article
Learn how to edit or cancel an online Empty and Return request.
Want support information for your location?
Add AddressIf you are a roll-off customer looking to edit or cancel an Empty and Return request:
Log in to your My WM account
Click My Services
Select View All Empty & Returns and make your selections
You will receive a confirmation email shortly after you submit your edit or cancel the request. If you have questions, you can Button Embed
Note: This feature only applies to Empty and Return requests booked online. Locate the ticket and service date you wish to edit or cancel. You can only edit or cancel roll-off requests up to 24 hours before the service date. No same-day requests can be made online.
Was This Information Helpful?
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
Still need help?
Tell us how you want to connect and we'll put you in touch with an agent.
