WM helps Hayward take care of business with commercial waste services that set the standard for sustainability.
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Find service information and helpful resources below.
Service holidays are New Year's Day, Thanksgiving Day, and Christmas Day.
If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
If a holiday falls within a weekend, your service day will not change.
WM provided green (or dark gray) bins from 1 to 7 cubic yards (or similar sizes) and dark gray carts with 96, 64, 32, 20 gallon capacity.
WM provides service up to 6 times per week upon agreement.
All containers should be placed in locations that allow easy access and convenient use by customers and are safely accessible to the hauler. Containers should be placed on a paved or hard and level surface whenever possible.
Call WM Customer Service at 510-537-5500.
Materials must fit inside container with lid shut for regular service. Excess materials containers present environmental, service and safety risks.
Household trash like chip bags, polystyrene, plastic bags, diapers, textiles (donate if lightly used). Construction/demolition materials; Automotive parts, tires; Household hazardous waste - paint, oil, household cleaners; Medical wastes; Electronics.
For more information on what belong in your curbside containers, visit StopWaste's RE:source guide.
Did you know you can get updates on your service ETA with My WM? If containers were curbside by the specified time and were not emptied, you can report a missed pickup online with My WM.
These documents contain important information related to your WM services. We recommend you print or download them for quick reference.
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