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How do I make a payment to my account?

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In this article

Learn how to make a payment to your WM account online or by phone.

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Pay online (Signed in to My WM)

  1. Log in to My WM and go to the "Billing" tab

  2. Select Make a Payment and follow the steps to make a full or partial payment

If you have multiple services associated with your account, make sure the correct customer ID is selected in the drop-down menu. When making payments on multiple accounts at once, all accounts will be paid in full.

Pay online (not signed in to My WM)

  1. From wm.com, click on Make a Payment near the top of the page

  2. Fill in the information in the “Continue As Guest” section and click Verify

  3. On the “My Payment” screen, select a payment method and click Continue

  4. Follow the steps to complete payment

Pay over the phone

Dial 866-964-2729 and follow the prompts to make a payment for a single account. Having your customer ID or service address handy will make payment easier.

Our phone system only allows payment to a single service address/customer ID at a time. To pay multiple accounts at the same time, Log in to My WM and follow the steps above.

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Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.

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Related Articles

How do I update my payment method or add a new one?

Read article

What are some payment troubleshooting tips?

Read article

How do I enrol in AutoPay?

Read article
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© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility