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Billing & Payments

Invoices, payments, AutoPay, and billing help.

Top Articles

How do I read my WM bill?

Understanding your invoice is key to managing your account and avoiding late fees or service interruptions. Below is a guide to help you read and interpret each section of your bill.

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How do I make a payment to my account?

Learn how to make a payment to your WM account online or by phone.

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How do I fix issues with my AutoPay settings?

AutoPay is a convenient way to ensure your WM bills are paid on time, but sometimes things don’t go as planned. Whether your payment didn’t go through or your settings seem off, here’s a step-by-step guide to help you troubleshoot and fix common AutoPay issues on WM.com.

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Frequently Asked Questions

Browse by Subtopics

AutoPay & Paperless
  • How do I enrol in AutoPay?
  • Understanding Overage Charges and How to Avoid Them
  • How do I fix issues with my AutoPay settings?
  • How do I enrol in paperless billing?
Payment Method and Questions
  • Is there a fee associated with making a payment online?
  • How do I make a payment to my account?
  • How do I update my payment method or add a new one?
  • How long will it take for a payment to be applied to my account?
  • What are some payment troubleshooting tips?
  • What information will I need to pay my WM bill?
  • Where can I find my payment and billing history or pending charges?
  • How do I update my billing and payment preferences?
  • How do I find my bill?
Invoice Questions and Charges
  • How do I get help with billing issues?
  • How do I request a duplicate copy of my bill?
  • What if I have questions about my bill or there is an error on my invoice?
  • How do I read my WM bill?
  • How to Read Your First or Final WM Invoice
  • Understanding Your Billing Schedule
  • What are the charges on my WM invoice?
  • What is the WM Energy Surcharge?
  • What types of price increases can I expect if I'm a customer in Canada?
  • What types of price increases can I expect if I'm a customer in the U.S.A.?
  • Why does my bill amount change each month?
  • What are the extra charges on my invoice?
  • What types of price increases can I expect if I'm a customer in Canada?
  • How do I reinstate my WM account or service after non-payment?
  • When will I incur a late payment charge?
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© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility