Learn how to enrol in or cancel Paperless Billing and qualify for the Administrative Charge waiver.
Get notified as soon as your invoice is ready by enrolling in Paperless Billing. When you enrol in both AutoPay and Paperless Billing, you are also eligible to have the 8.50 Administrative Charge waived on each invoice.
To enrol in Paperless Billing:
Log in to your My WM account
From your Dashboard, click Billing Overview
Navigate to the Paperless Billing column and select Enrol
Read the Terms and Conditions and click Finish
Note: If you have multiple accounts linked to your profile, you will need to enrol each account separately. Paperless Billing may not be available if you are a landfill customer or if you pay for service through a homeowners’ association, municipality or other third party.
To opt out of Paperless Billing:
From the Billing Overview page, navigate to the Paperless Billing column
Select Stop Paperless Billing
Click Yes to confirm
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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