Understanding Your Billing Schedule

Most customers fall into one of the following billing cycles:

• Monthly: You receive an invoice once a month.

• Quarterly: You receive an invoice once every three months.

Some customers may also receive advance monthly billing, meaning they are billed at the beginning of the month for services that will be provided throughout that month.

Depending on the service or product you’re subscribed to, your billing schedule may differ. Some specialized services may follow annual, semi-annual, or customer billing cycles.

To find your specific billing date:

• Check your invoice: Your payment due date and billing period are located in the top right-hand corner of your invoice. Most payments are due 30 days from the invoice date, unless otherwise noted.

• Need more help? If you need help reading your invoice, click here. If you need more help understanding your billing cycle or due date, submit a help request using the form below.

Understanding your billing schedule helps you plan your payments, avoid late fees, and track your service usage and renewals.