Learn when a late payment charge applies to your account.
The Late Payment charge is a one-time charge. Generally, it is $5.00 or 2.5% of the outstanding balance on the customer's bills (whichever is larger), not to exceed the amount allowed by applicable law, when the account is not paid within 30 days from the date of the invoice.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
Tell us how you want to connect and we'll put you in touch with an agent.
