Why does my bill amount change each month?

WM vehicles are powered by fuel sources that fluctuate in price based on national market trends. These changes are reflected in the WM Fuel/Environmental Charge, which may increase or decrease depending on current fuel costs.

Your service agreement or service summary may include schedule rate adjustments or annual increases. These are typically outlined in your contract and may be based on inflation, operational costs, or other agreed-upon terms.

If you requested extra pickups, bulk item removal, or seasonal services, these will appear as additional charges on your invoice for that billing cycle.

If your previous payment was less than the full balance, the remaining amount will carry over and be added to your current invoice. This can make your bill appear higher than expected.

Prorated charges can occur when you change your plan or services mid-cycle. You’ll be billed only for the portion used, which may result in partial charges or credits on your next bill.

Depending on your location, your invoice may include municipal fees, environmental surcharges, or state/local taxes that can change periodically.