How can I control my communication/notification preferences?

With multiple access points, accessing your preferences is easier than ever! You can:

1. Log in to My WM. If you have multiple accounts, select the account you want to manage.

2. Go to the profile or person icon in the top navigation bar

3. Click on Notification Preferences.

4. Verify your service address and set your email and text preferences. Click Save Changes.

You can opt additional contacts on your account into email communications. For legal reasons, text message preferences must be set by each individual contact. To receive text messages, they’ll need to create a WM profile and link the account to it.

You can also update your own contact information through your profile settings or update the contact information for your other contacts through manage contacts.

If you need to update contact information, please allow 24 hours for changes to take effect.

Note: At this time, only U.S. mobile numbers can receive text notifications. Commercial and Roll-Off customers can apply these settings to multiple accounts by selecting the "Apply These Preferences" box above the Save Changes button.

Managing the types of communications you receive has never been more convenient. You can customize six categories of communications to make sure you’re getting the right level of information about your account.