Learn how to submit feedback about your experience with WM employees.
Your feedback is important. It helps us better meet your needs as a customer. So, whether it’s a compliment or a complaint, let us know! To submit feedback about one of our team members, click the Request Help button below.
To learn how to submit instructions to your driver about an upcoming pickup, click here.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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